Full Implementation & Support
While your personalised version of our E-Learning software is being created for you, a dedicated Support Manager will be in contact with you to arrange a pre-implementation meeting.
This will introduce the key functions of the software and assist in designing a system structure suitable to your organisation. Our unique system is able to provide your staff with interactive Health & Safety training in specific modules. Your Support Manager will discuss your site structure at this stage in order to provide live reports on every stage of an end-user’s training experience.
The implementation package will identify the specific requirements and structure in which the site should be configured to fit your organisation. You will be given an import template to help you gather the required data to populate the system; this will then be uploaded. Full system training will also be provided along with on-going support and assistance at any stage.
Key training topics provided include:
System preference explanations and setup
Select appropriate module access
Demonstrate reporting criteria based on module / assessment access
Implement personal touches both technical and cosmetic to the clients system
End-user launch assistance
Continual technical support and advice for the lifetime of the system
"I'd just like you to know that I'm really pleased with the way the project has been handled to date, with James pulling out all the stops with the post purchase implementation, I'm delighted." Linde Material Handling UK